1
Information We Collect
Account Info: Name, phone number, and optional profile photo when you register.
KYC Data: Aadhaar/PAN documents and a live selfie required for agent identity verification.
Listing Data: Property details, photos, pricing, location, and amenities you post.
Payment Data: Transaction records when tenants unlock contacts (processed via Razorpay).
Device Info: Basic device and usage data to improve app performance.
2
How We Use Your Information
To provide and continuously improve HappieStays services.
To verify agent identities and maintain platform trust.
To send notifications about unlocks, leads, and KYC status updates.
To process wallet payouts and maintain transaction records.
3
Sharing of Information
We do NOT sell your data to third parties — ever.
Agent contact details are only shared with tenants who pay the unlock fee.
KYC data is shared only with our verification team and is never public.
4
Data Security
All sensitive data is encrypted in transit and at rest.
Payments are processed by Razorpay — India's most trusted payment gateway.
While we strive to safeguard your data, no system is 100% secure.
5
User Control
You can edit or delete your listings and personal data anytime within the app.
To permanently delete your account and all data, contact our support team.
6
Children's Privacy
HappieStays is not intended for users under 18 years of age.
If we learn that we collected data from a minor, we will delete it immediately.
7
Updates to Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices.
You will be notified of major changes through the app or by email.